This is a non-binding English translation for convenience. The German version is the only legally binding one. German version
Right of Withdrawal
This Right of Withdrawal applies to consumers within the meaning of Section 13 BGB. A consumer is any natural person who concludes a legal transaction for purposes that predominantly cannot be attributed to either their commercial or their independent professional activity. Entrepreneurs have no right of withdrawal.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of conclusion of the contract.
To exercise your right of withdrawal, you must inform us
FHC+P GmbH
Würmstraße 55
82166 Gräfelfing
E-mail: info@fhcp.de
of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post or an e-mail). You may use the model withdrawal form below for this purpose, although this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your notification concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse you all payments we have received from you without undue delay and at the latest within fourteen days from the day on which we receive notification of your withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.
If you requested that the service should begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the point in time at which you notify us of the exercise of the right of withdrawal with regard to this contract, compared with the total scope of the services provided for in the contract.
Premature expiry of the right of withdrawal
In the case of a contract for the provision of services, the right of withdrawal expires if we have fully provided the service and only began performing it after you gave your express consent and at the same time confirmed your awareness that you would lose your right of withdrawal upon full performance of the contract.
In the case of a contract for the supply of digital content not on a tangible medium (e.g. balance/Credits), the right of withdrawal expires if we have begun performing the contract after you expressly agreed that we should begin performance before the expiry of the withdrawal period and you confirmed your awareness that, by giving your consent, you lose your right of withdrawal upon the start of performance.
Model withdrawal form
(If you wish to withdraw from the contract, please complete this form and return it.)
To:
FHC+P GmbH, Würmstraße 55, 82166 Gräfelfing, E-mail: info@fhcp.de
I/we (*) hereby withdraw from the contract concluded by me/us (*) for the provision of the following service / the supply of the following digital content (*):
- Ordered on (*) / received on (*):
- Name of the consumer(s):
- Address of the consumer(s):
- Date:
- Signature of the consumer(s) (only for notification on paper):
(*) Delete as appropriate.
